iOS (iTunes) App (please note: no longer supported)

  • 1. Android/Windows

    There is no current dedicated Android/Windows App but you can use the website in any Web Browser (we recommend Chrome, Safari, or Firefox). ... Learn More

  • 2. iOS Audio Is Not Working

    iOS devices have several settings that can affect the playback of sound in our videos within our app. * On some devices, silencing the phone's ringer also silences the video player. If your phone has been set to "silence" (ringer and notifications t... Learn More

  • 3. iOS Refunds

    Apple does not allow us to view your individual payment history or grant you a refund directly. To request a refund for a purchase made through iTunes, please do the following: * 1. Go to Apple's problem reports page: http://reportaproblem.apple.co... Learn More

  • 4. Cancel Draw it to Know it Subscription through iTunes

    If you created your subscription through iTunes, you'll need to cancel or edit your subscription through iTunes (we cannot access iTunes subscription details). You can learn more about how to do this on Apple's support page: [https://support.apple.c... Learn More

  • 5. Captions

    Captions are not currently working in the iOS App. We'll release an update to fix this, soon. In the meantime, we suggest you use the website on a browser (Chrome, Firefox, and Safari work best). ... Learn More